Privacy Policy

1. Introduction

Tengerly ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We collect information you provide directly to us, such as:

• Account information (name, email address, business details)
• Customer data you input into our CRM system
• Website content and media files
• Payment and billing information
• Communications with our support team

3. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Process transactions and send billing information
• Send you technical notices and support messages
• Respond to your comments and questions
• Improve our services and develop new features
• Comply with legal obligations

4. GDPR Compliance

As a service operating within the European Union, we comply with the General Data Protection Regulation (GDPR). You have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Erase your personal data
• Restrict processing of your personal data
• Object to processing of your personal data
• Data portability

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

• Data encryption in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure data storage in EU-based servers

6. Data Sharing

We do not sell, trade, or otherwise transfer your personal data to third parties except:

• With your explicit consent
• To trusted service providers who assist us in operating our services
• When required by law or to protect our rights
• In connection with a business transfer or acquisition

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. When you cancel your subscription, we will delete your data within 30 days, unless you request otherwise.

8. Cookies

We use cookies and similar tracking technologies to improve your experience on our website. You can control cookies through your browser settings, but disabling them may affect the functionality of our services.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
Email: privacy@tengerly.com
Data Protection Officer: dpo@tengerly.com
Address: Paris, France

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through our service. Your continued use of our services after such modifications constitutes your acceptance of the updated Privacy Policy.